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Disclaimer

Effective Date: July 23, 2025

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The information provided by Living Alarm (“we,” “our,” or “us”) on our website, mobile app, products, and services is for general informational and operational purposes only. By using our platform, you accept and agree to the terms outlined in this disclaimer.

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1. No Warranty

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While we strive for accuracy and reliability, all content and services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee:

  • That our website, app, or devices will be error-free or uninterrupted

  • Absolute security from cyberattacks, unauthorized access, or data breaches

  • That alerts will always reach you or emergency services on time in every case
     

2. Limitation of Liability
 

Living Alarm will not be liable for any damages, direct or indirect, arising from:

  • System failures, false alarms, or missed alerts

  • Service disruptions due to internet, SIM network issues, or power outages

  • Third-party device compatibility or performance issues

  • Incorrect use, configuration, or installation of the system

  • Actions or inaction of emergency responders

You assume full responsibility for the setup, usage, and response to events related to your security system.
 

3. External Links
 

Our website may contain links to third-party websites, tools, or social media platforms. We do not control or endorse these and are not responsible for their content, privacy practices, or reliability.
 

4. Professional Monitoring & Emergency Services
 

Our operator-assisted monitoring aims to support emergency responses, but:

  • We do not replace police, fire, or medical services

  • Delays may occur depending on network or regional limitations

  • Users are responsible for verifying local compatibility and authority cooperation
     

5. Product Availability and Pricing
 

All product listings, availability, and pricing are subject to change without notice. We do not guarantee continuous availability of any hardware, feature, or service.
 

6. User Responsibility
 

You are solely responsible for:

  • Providing accurate account and contact information

  • Maintaining the security of your login credentials and devices

  • Ensuring proper installation and maintenance of hardware

  • Acting on alerts and instructions in a timely manner
     

7. Subscription Terms
 

Subscription services are billed monthly and include specified features only. We are not responsible for consequences resulting from expired, unpaid, or cancelled subscriptions.
 

8. Changes to This Disclaimer
 

We may revise this Disclaimer at any time. Updates will be posted on this page, and continued use of our services constitutes your acceptance.
 

9. Contact
 

For questions about this Disclaimer:

Living Alarm
Email: support@livingalarm.com
Website: www.livingalarm.com

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